Terms and conditions
If you are a food business owner, then you know how important it is to have clear and concise terms and conditions in place. These terms and conditions serve as a legal agreement between you and your customers, ensuring that both parties are aware of their rights and responsibilities. As a leading food business in India, Bikanervala takes pride in providing delicious and authentic food, while also valuing transparency and customer satisfaction. To ensure a smooth and hassle-free experience for all, here are the key terms and conditions of Bikanervala’s food business.
Quality Assurance:
At Bikanervala, we believe in using only the freshest and finest ingredients. Our team of highly trained chefs follows strict quality control measures to ensure that the food we serve is of the highest standard. We also take great care in handling and storing our ingredients to maintain their freshness and taste. However, if you are not satisfied with the quality of any dish, please feel free to reach out to us, and we will do our best to make it right.
Reserve the Right:
We reserve the right to refuse service to anyone who violates our terms and conditions or engages in inappropriate behavior. We also reserve the right to make modifications to our menu, prices, and policies at any time without prior notice. We assure you that these changes will always be in the best interest of our customers and the business.
Online Ordering:
We understand the convenience of ordering food online, which is why we have a seamless and user-friendly online ordering system. However, we would like to remind our customers that orders placed online are subject to availability. In case of unavailability of any dish, we will notify you and suggest an alternative. Also, any changes or cancellations to your order need to be made within a reasonable time frame and may incur additional charges.
Delivery and Pick-Up:
Our delivery and pick-up services are designed to make your dining experience more convenient. However, please ensure that you provide us with the correct delivery address and contact details to avoid any inconvenience. In case of any delay or issue with your order, we will keep you informed and work towards resolving it at the earliest.
Refund and Cancellation:
In the event that you are not satisfied with your order or wish to cancel, please reach out to us within a reasonable time frame. We may offer a refund or store credit, depending on the circumstances. However, we reserve the right to deny refunds or exchanges if the food has been consumed or tampered with.
Privacy Policy:
We value your privacy and assure you that your personal information will only be used for order processing and communication purposes. We will not share your information with any third party without your consent.
In conclusion, at Bikanervala, we are committed to providing our customers with delectable food and exceptional service. We believe in being transparent and communicating clearly with our customers, which is why we have outlined these terms and conditions. By placing an order with us, you agree to abide by these terms and conditions. We look forward to serving you and providing you with a delightful culinary experience.